Refund policy

We take great care to ensure every item is carefully inspected and packed before shipment.

Returns or refunds are only accepted for proven product quality issues. Please inspect your order immediately upon receipt. If you receive a defective, damaged, or incorrect item, kindly contact us with clear photos/videos of the problem within 7 calendar days after delivery. We will review your case and offer a proper solution.

For non-quality related reasons (including but not limited to changed mind, dislike of style/color/size, mismatch with expectation, wrong order placed by customer), returns and refunds will not be available.

All sales are final once the parcel is successfully delivered, unless there is a verified quality defect.

If you have any questions before placing your order, feel free to reach out to our customer service team.