This Privacy Policy describes how evfacia ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, browse, or make a purchase from evfacia.com (the "Site"). We are deeply committed to protecting your privacy and upholding global data protection standards (including GDPR & CCPA).
1. Collecting Personal Information
When you visit the Site, we collect certain information regarding your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
| Category | Examples of Data Collected | Purpose of Collection |
|---|---|---|
| Device Information | Web browser version, IP address, time zone, cookie information, search queries, and site browsing patterns. | To optimize site performance and perform analytics to improve customer experience. |
| Order Information | Name, billing address, shipping address, payment information, email address, and phone number. | To fulfill contracts, process transactions, arrange logistics, and send invoices or order updates. |
| Customer Support | Communication records, vehicle model specs (Model 3/Y/S/X/Cybertruck), order queries. | To provide tailored automotive accessory guidance and technical support. |
2. Sharing Personal Information
We share your Personal Information with reliable third-party service providers solely to facilitate our services and fulfill our contracts with you:
- Shopify: We use Shopify to power our online store. Read more about how Shopify handles Personal Information at Shopify's official Privacy Portal.
- Logistics Partners: We share your recipient name, address, and phone number with shipping carriers (DHL, FedEx, UPS, EMS) to complete deliveries.
- Compliance & Legal Obligations: We may share information to comply with applicable laws, court orders, or subpoenas.
3. Your Data Rights (GDPR & CCPA)
If you reside in the European Economic Area (EEA) or California, you have rights to access the personal information we hold about you, request corrections, update your data, or request permanent deletion. To exercise any of these rights, please contact our Data Protection Officer at 1486583759@qq.com.